Expert Knowledge of XHTML (standards compliance and accessibility), Cascading Style Sheets (CSS), Adobe Fireworks/ Dreamweaver/Photoshop/Acrobat, and Microsoft Office in Windows. IIS 6 server administration and trouble-shooting experience. Result-oriented Webmaster with more than seven years experience developing and maintaining new and existing Web sites, testing, implementing, and evaluating new and existing Web applications.

• Graphical user interface (GUI) design using HTML/XHTML/CSS, Macromedia Fireworks & Flash
• Web standards compliance and basic accessibility issues (as they pertain to XHTML) Set up and maintenance of Secure HTTP, TCP/IP and related applications such as TCP, telnet, and PING; Knowledgeable with TITLE & META tags, and page content for search engine optimization.
• Planning, designing, and implementing web site structure and navigation layout with server side includes and dynamic content; ability to provide clarity in organizing information, and create smooth navigation paths.
• DHTML: Implementation of CGI Scripts and JavaScripts for Interactivity.
• Through knowledge of web analytics and behavior of website visitors. Use of data collected from analytics to determine best aspects of website to work towards business objectives.
• Great ability to communicate clearly and concisely, both orally and in writing; and solve complex problems.
• Design and produce all Sales, Sales Support and Marketing materials including brochures, newsletters, presentations, case studies and website, ezines, and other materials.

September 2011 – Present
Training Developer

North Carolina Department of Health & Human Services                      Raleigh, NC
NC DHHS: Division of Information Resource Management

Training developer and field support applications specialist. Responsibilities include: ILT/WBT/Job Aid creation and statewide training and on-site user support on web-based application and procedures. Applications used include MS. PowerPoint, Tech Smith's Snag-IT, Adobe FrameMaker, Captivate, Fireworks Dreamweaver, and the open source LMS Moodle.

• Create and conduct trainings for the NCFAST application.
• Test Application scripts prior to implementation
• Create and update application and procedural documentation including trainer, trainee, and procedure manuals.

August 2010 – August 2011
Business Systems Analyst

North Carolina Department of Justice                                           Raleigh, NC
Administrative Office of the Courts

Trainer and field support specialist in the area of juvenile case management. Responsibilities include: statewide training and on-site user support on web-based application and procedures involving delinquency and undisciplined juveniles.

• Document and test changes in Administrative Office of the Courts application processes.
• Technical and Procedural Support for Judges and Clerks of Court.
• Conduct trainings and one-on-one support of procedure and applications.
• Create and update application and procedural documentation.

July 2008 – 2010
Webmaster

Saint Augustine's College                                 Raleigh, NC

This position’s responsibility is to prepare long-term plans for Web site development through recommendations for enhancements and modifications to the web presence. Program, troubleshoot and thoroughly test XHTML pages utilizing CSS, JavaScript and other programming languages. Create and ensure consistency in architectural structure, use of uniform fonts, formatting, icons, images, layout and compliance with institutional branding. Identify and manage Web site promotion opportunities with the most frequently used search engines and initiate reciprocal links with relevant educational web directories and other educational sites. Manage website archives for certain portions, e.g. job postings and press releases. Manage the development and integration of graphical and multimedia components into the Web site, including audio and video. Maintenance of web server running IIS 6.

February 2008 – July 2008
Interim Director of Web Services & Online Marketing

Johnston Community College                                 Smithfield, NC

This position provides administrative direction, organization, and professional support for Web Services inclusive of the College Web site, while also providing leadership with regard to strategic initiatives for online marketing of the College and the College Foundation. Major duties include designing, developing, and managing Web sites including scripting and programming. Proficiency with FrontPage and/or Dreamweaver for Web design, HTML, ASP, JavaScript, CSS, Adobe Acrobat and Photoshop, and Microsoft Word.

August 2003 – June 2008                      
Web Design Instructor

Johnston Community College                                 Smithfield, NC

Huskins Program Instructor of Community College Courses including:

• ITN110 Intro to Web Graphics: The creation of Web Graphics in Fireworks MX 2004 which include identifying and working with various web graphic file types, image compression, and conversion, and image slicing for improved download times.
• ITN130 Web Site Management: I teach students the importance of and how to create Web site structural design that is easy to maintain and update and, management of cookies and temporary files. Updating search engines files and definition files as well tracking and reporting tracking search engines position. Web site architecture creating highly functional directory structures that are crawlable by search engines to maximize page placement.
• ITN140 Internet Protocols: Web Protocols http (hypertext transfer protocol), SMTP (simple mail transfer protocol), ftp (file transfer protocol), pop3 (post office protocol) and the TCP/IP (transmission control protocol and Internet protocol) Stack as it relates to Web design. TCP, which is involves but not limited to connection establishment, TCP sliding window, TCP packet format, TCP packet field descriptions and UDP which is the user data protocol. IP which is responsible for IP packet format, IP addressing, IP address classes and Dynamic IP Addressing.

July 2003 – June 2008                                           
Adult Instructor

Johnston Community College                                 Smithfield, NC

Taught computer classes including:

• Microsoft Word versions 2003, 2005 and 2007. Hands-on training including deleting characters and block of text, moving text and images. Setting margins and tabs, as well as creating specialized envelopes and labels.
• PowerPoint 2003, 2005 and 2007. Create slideshow presentations and customizing master’s slides to streamline workflow. The use of Word Art and Clip Art to make slide. Creating graphs, changing color schemes, using templates and wizards to add and format text.
• Macromedia Dreamweaver MX 2004 (Web Development Software) in a classroom setting to adults. The Dreamweaver software was used to create multi-page, first generation websites.

2003 – Present
Web & Graphics Designer

Innovative Design Alternatives                                 Clayton, NC

Create and maintain Web pages for local clients that mostly consist of churches and small organizations. I provided problem solving skills and technical support for their online presence and well as local technical issues that that might have such as problems accessing programs, program instruction, printing support and answer any other technical questions that are out of their technical abilities. Responsible for all uploads using passive FTP (File Transfer Protocol) to Web server in Microsoft and Linux System Servers. Email address are supplied with all Web sites created and 24/7 email support is provided.

Ph.D., Human Capital Management - (Currently Enrolled)
Bellevue University, Bellevue, NE
GPA: --

Master of Arts, Organizational Leadership - (2011)
Gonzaga University, Spokane, WA
GPA: 3.76

Bachelor of Science, Management and Organizational Development - (2008)
Mount Olive College, Mount Olive, NC
GPA: 3.3

Associate of Applied Science, Network Administration and Support - (2003)
Johnston Community College, Smithfield, NC
GPA: 3.7

Studio Art - (1991-1993)
North Carolina Central University, Durham, NC
Studio Art

• -Graduate Servant Leadership Certificate, Gonzaga University, Spokane WA (2010)
  
  
• -Certified Webmaster Associate, World Organization of Webmasters (2006)
  
  
• Certificate, Networking - (2003)
  Cisco Academy, Smithfield, NC
  GPA: 3.8. TCP/IP based network using Ethernet LAN media


• -International Scholastic Order of Two Year Colleges, Phi Theta Kappa, Smithfield, NC
  
  
• -Senior Project Mentor, West Johnston High School, Benson, NC. Mentored high school seniors with web design projects mandatory for graduation.

Keywords

webmaster, web master, search engine optimization, SEO, proactive, web standards, usability best practices, web design, navigation, current trends in web development, creative, visualizing, collegiate experience, HBCU, Web 2.0, Web 3.0, Power Web User

I am currently available for freelance work.